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Sunday, August 2, 2009

Leader in Distributed Order Management

We recently visited with Yantra (www.yantra.com) and found that their reputation as the leader in Distributed Order Management is deserved. But we also found that they have other tools that shine.

Distributed Order Management

When a complex, distributed distribution system is in place, managing the complexity can be daunting and that is the environment where Yantra has built its reputation. Yantra is known for its core product, a Distributed Order Management application that coordinates the lifecycle of an order across an extended supply chain. It works with companies' existing systems to aggregate and manage orders across multiple channels, divisions, distribution centers and fulfillment partners. It enables companies to incorporate new sales channels with their existing systems, providing them an integrated view of customer purchases across divisions and channels.

The system uses configurable business rules and workflow to automate the manual activities often associated with managing orders in a complex, distributed environment. Each order line can follow a unique set of processes driven by any order related information. The system also automatically creates and tracks orders that result from, or depend on, the original customer order. Key attributes of the Distributed Order Management system are:

  * Sourcing of orders across divisions & partners

  * Granular management of complex order processes

  * Aggregation of orders across multiple channels

Companies like Target, Best Buy, Eastman Chemicals, DHL/Allogis, APL Logistics and UK based Argos are all customers using Yantra's Distributed Order Management. For example, Target had a different order management system to support each of its six direct-to-customer sales channels. Now Yantra's product manages orders across all six channels. The orders range from standard pick-pack-ship fulfillment to complex, multi-step fulfillment and delivery processes. 

In addition to Distributed Order Management, Yantra provides other applications specifically designed to manage business processes across an extended supply chain.

Each is based on the premise that companies must more flexibly manage supply chain activity and require real-time visibility and control of operations both inside and outside of their enterprise.

Yantra's complete product suite includes:
A key component of Yantra's applications is the technology platform upon which they are deployed. A critical component of the platform is a business process-modeling tool that enables companies to flexibly define supply chain processes within their organization and across the extended supply chain. This is how Yantra manages and monitors external transactions and identifies potential problems. It also includes a participant model that provides the flexibility to define the roles and responsibilities of supply chain participants. Yantra's Platform is a standards' based, J2EE compliant product that leverages open, web services technologies such as XML and SOAP.




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